No matter what the circumstance, we can assure your peace of mind with a convenient claims process. Below, you will find all details on how to submit your claim, the documents you’ll need to keep ready, and the next steps in the claims process.
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Claim Intimation
The Claims Department is here to assist you at every step of the way. You can reach out to them via:
- Email: oman.travelinsuranceclaims@sukoon.com
- Call: 800 12 441
- Languages supported: Arabic | English
For assistance while travelling, please contact the Assistance Department.
- Contact number: +1 817 826 7276
- Operations: 24/7
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Documents Required
Copies of the:
- Police/Incident Report
- Irregularity Form*
Please note that for outpatient or clinic treatments, you must pay the hospital or clinic and seek reimbursement from us.
We may ask for additional documents as and when they are required for the claim processing.
* Can be obtained from the airlines you use.
Contact us
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Complaints
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General enquiries
Reach us
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Head Office
Qurum Plaza, Plot Number 110Street Name: Al Walag
Building Number 108/1
P.O. Box 1201 Postal Code 114
Hay Al Mina, Oman
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For our other branch locations, please click here.
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